Privacy policy

Privacy Policy — ForjaRed

1. Data Controller

  • Owner: Jawad Benyahya Mimun

  • Tax ID (NIF): 45302862S

  • Address: Calle Doctor Fleming 13, 18012 Granada, Spain

  • Contact Phone: +34 642 55 75 16

  • Contact Email: contacto@forjared.com

  • Website: forjared.com

2. Personal Data We Collect We collect the following personal information when you visit our store, create an account, make a purchase, or contact us:

  • Identification and Contact Data: name, surname, email address, phone number, shipping and billing address.

  • Payment Data: processed directly by our payment gateway (we do not store credit/debit card numbers on our servers).

  • Browsing Data: IP address, device and browser type, pages visited, collected through cookies and similar technologies (see our Cookie Policy).

  • Order Data: purchase history, items purchased, and order-related communications.

3. Purpose of Processing We use your data to:

  1. Manage and process your orders, including sharing necessary information with suppliers for shipping.

  2. Manage your customer account, if you create one.

  3. Handle inquiries, complaints, and return requests.

  4. Send marketing communications, only if you have given explicit consent (e.g., subscribing to our newsletter).

  5. Comply with legal and tax obligations.

  6. Improve the security and functionality of our online store.

4. Legal Basis

  • Contract Performance: to manage your order and sales relationship.

  • Consent: for sending marketing communications and non-essential cookies.

  • Legal Obligation: to comply with applicable tax and commercial regulations.

  • Legitimate Interest: for fraud prevention and website security.

5. Recipients of Your Data Operating under a dropshipping business model, your shipping details (name, address, phone number) are shared with third-party suppliers who manufacture and ship the products directly. This may involve:

  • International Data Transfers: some suppliers are located outside the European Economic Area (e.g., in China). In these cases, transfers are made under GDPR safeguards (Standard Contractual Clauses or equivalent legal frameworks).

  • Technology Service Providers: Shopify (e-commerce platform), payment gateways, email marketing platforms, and analytics tools, all acting as data processors under contract.

We do not sell or lease your personal data to third parties for purposes other than those described here.

6. Data Retention We retain your data:

  • While you maintain an active account on our site.

  • For order data, during the statutory retention period required by tax and commercial law (generally 6 years).

  • For marketing purposes, until you withdraw your consent.

7. Your Rights You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability at any time by emailing contacto@forjared.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with regulations.

8. Cookies We use first-party and third-party cookies for website functionality, traffic analysis, and personalization. You can view full details in our Cookie Policy and manage your preferences in the cookie settings panel.

9. Security We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration, including communication encryption (HTTPS) and using certified service providers such as Shopify.

10. Changes to This Policy We may update this policy to adapt to legal changes or operational updates. The "last updated" date indicates the active version.

11. Contact For any questions regarding this Privacy Policy, write to us at contacto@forjared.com.